For Better Business Communications Solutions New Jersey Organizations Are Looking At VoIP

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By Mary Russell


As more and more businesses enter the global market place, competition intensifies. Only those organizations that offer superior products and services, backed by superior customer service, can hope to do well. To do this require sophisticated communication systems that will allow employees to stay in touch with their clients at all times. When searching for superior business communications solutions New Jersey organizations often find the answer with VoIP.

VoIP systems became popular from the very beginning. These systems use the internet to allow users to communicate with each other. In the past, one drawback was that internet was not always available everywhere. Things have changed, however, and there is hardly anywhere where it is not possible to connect to the internet. VoIP is flexible, user friendly and it offers a host of benefits no other system can.

The tremendous savings that VoIP offers are without a doubt one of the main reasons why more and more organizations move to this platform. There are even some clients that claim to have saved more than fifty percent on their communication bills. While these savings are important, many other companies say that the increased productivity and flexibility that they achieved after moving to VoIP is also a major benefit to them.

The main restricting feature of traditional PABX systems is the fact that people could only use the system if they are physically present at the extension allocated to them. This is a serious drawback because it means that employees cannot communicate effectively if they are away from their work stations. With VoIP it simply does not matter where the user of the system is. He is always within reach and the system is always available.

VoIP users simply love the fact that they can use a wide variety of devices to use the system. Smart phones, tablets and computers can be used and users are not limited to use a specific device all the time. All the data of every user is synchronized in is available to him at all times, regardless of the device he is using at any specific time.

People have grown used to features such as call holding, call transferring, voice mail and even conference calls. With VoIP they still enjoy all these features, but also many more productivity enhancing features. VoIP offers voice to email, email to fax, fax to email, video conference facility and even the ability to transmit data to other devices. These features help organizations to offer their clients highly professional personal service.

Unlike traditional systems such as PABX that requires a separate installation at every site, VoIP is centralized and the operating system is hosted by the service provider. This means a far smaller initial capital outlay and huge savings in maintenance and repairs. There is no need for a permanent operator at every site and in this way even more savings are achieved.

The internet, vast as it already is, is still growing, connecting more and more people to the world wide web. As the internet grows, VoIP will most likely also grow. Some industry leaders predict that it will soon become the dominant communication system.




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