Responsibilities Of Chemical Sales Representative

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By Walter Brown


Meeting the quota for sales for the day and month is the duty of the sales department. They calculate the numbers by having feasible measurements on marketing, forecasting, and historical data. Endearing the product to the big name clients and public is their aim in implementing marketing strategies. Chemical sales representatives will help them do those things.

Being the sales representative is not easy. They need to have knowledge and education on the chemical products they sell. It would be better if the individuals have a bachelors degree because of the scientific technicalities these products have. It would be best though if they have taken lessons under chemical engineering and its related courses while an undergrad.

Speaking of, training in this field is quite a challenge for they have to be equipped to answer customer questions. This usually last quite longer than typical office jobs. That is because they need to rotate around for a time from offices and plants. This ensures that they get to learn the necessary phases in manufacturing, installing, and distribution of the products.

Sales representatives have to embody the personalities that the company looks for in employees. Interpersonal is the first so they can engage and work really well with different personality customers. After that, they are able to cultivate customer service skills that listen and hear what the customers have to say. Stamina is also needed here because they will be exposed to running around and heavy lifting.

In simple terms, their job description is to sell chemical products by establishing contact to customers and explain product details at a negotiated price. Yet the specifics are more detailed than that. They first need to identify potential customers that are willing and open to discussions. They can observe them at trade shows and conferences, and by recommendation from existing clients.

Through that discussion, products are introduced in order to select ones that addresses their needs. It is their duty to recommend which products they are as well as telling them its usage. Furthermore, limits are also told for each one of them. This emphasizes the product features of each.

Answering customer questions are important. It may range from product details, uses, availability, and price. They should have the skill to negotiate prices that will benefit and favor both customer and company. This will assure customers that they know and understand the products.

Senior colleagues can also help them in sales and information strategies used in the markets. This helps assuage concerns and get customers convinced in buying. When they do, they are responsible of contract preparation and product delivery. Reports are submitted to the department and upper management in order to let them see their progress. Report analysis on factors such as work plan, call reports, and sale territories are the contents of their submissions.

When a few months have passed, it is required that they do follow ups on clients whether via on site visits or phone calls. Doing this will let them have awareness on the satisfaction of their customers. As a result, they will become long term clients and gaining their loyalty. Their relationship as customer and provider will improve as well.




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